Man, it’s that time of year for account closures. Anyway:
It’s technically possible, but from my experience over the years, I’ve never seen a closed account reopened after being flagged by a bank. Sure, some accounts may get reopened after inactivity, but if you hit that risk tipping point, it’s tough.
Probably not to get your points back, and definitely not without another points-earning card from them. They won’t just offer you cash.
Getting a refund on the annual fee might be the most likely of the three, especially since you just paid it. Some banks give you a hard time about that depending on how your account was closed, but it’s worth a shot.
@Jalen
I’d suggest filing a complaint with the CFPB. They recently put out a notice about unfair practices, and you’re likely to get the annual fee back. Recovering points may be a tougher road, though.
U.S. Bank has always been cautious with gift cards on the Altitude Reserve. You really highlighted the issue by purchasing from GiftCards.com. Low-volume purchases tend to go unnoticed if done at regular stores.
I recommend making a complaint with the CFPB. You seem to have done nothing wrong and they’ve recently been scrutinizing companies that are abusing customers regarding points.
Kerr said:
I recommend making a complaint with the CFPB. You seem to have done nothing wrong and they’ve recently been scrutinizing companies that are abusing customers regarding points.
Not to mention, U.S. Bank faced a lot of backlash in our recent discussion about this.
Kerr said:
I recommend making a complaint with the CFPB. You seem to have done nothing wrong and they’ve recently been scrutinizing companies that are abusing customers regarding points.
That’s definitely the right approach for this situation.
Reid said:
Gift cards can even get you banned at American Express. It’s crucial for people to understand this. Using credit cards to buy gift cards is risky.
Oddly enough, I can verify that /u/forstuffs91 is correct. U.S. Bank is currently offering a promotion with GiftCards.com.
Reid said:
Gift cards can even get you banned at American Express. It’s crucial for people to understand this. Using credit cards to buy gift cards is risky.
Chase tends to be more tolerant, but you’re right that it’s vital to know a bank’s policies.
Reid said:
Gift cards can even get you banned at American Express. It’s crucial for people to understand this. Using credit cards to buy gift cards is risky.
Wasn’t there a recent government action regarding the devaluation of points for credit cards? While this is a different issue, I wouldn’t be surprised if it falls under their scrutiny. Get the feds involved ASAP. It’s time to hold these banks accountable. I have an old U.S. Bank account that I keep because it’s free with my insurance agency, and I can attest to their poor service.